Boil water notice issued

The City of West Kelowna has issued a Boil Water Notice for the West Kelowna Estates System, following a water main break in the Scott Crescent area.

Customers in the vicinity of Scott Crescent, Diamond View Drive, Lloyd Jones Drive and Shaleridge Place may continue to experience little to no water pressure while crews continue repairs, which have been hampered by cold and snow. Crews hope to have repairs completed around 10 p.m. tonight. However, the Boil Water Notice will continue for several more days while crews conduct multiple days of follow up testing, as required.

View a map at westkelownacity.ca/waterquality to confirm if your property is affected by the Boil Water Notice in the West Kelowna Estates Water Service Area.

Under a Boil Water Notice, everyone in the service area must use water brought to a rolling boil for one minute or more, or seek an alternative safe source, for brushing teeth, drinking, making baby formula and ice, preparing food and beverages and washing fruits and vegetables.

The bulk filling station at Shannon Lake and Asquith Roads provides a safe, alternative source of drinking water from the state of the art Powers Creek Water Filtration Plant that uses multiple methods of treatment.

Customers can use the touch-free filling station free during the Boil Water Notice. Bring clean bottles for filling. The tap is located on the Asquith Road side of the facility. In keeping with COVID-19 guidelines, users should not touch the station nor their faces, sanitize their hands before and after using the facility, and maintain a safe distance of two meters between themselves and others.

The City will inform residents, via its e-news service, as soon as it is able to rescind the Boil Water Notice. Sign up at westkelownacity.ca/subscribe.